tag:blogger.com,1999:blog-27813826.post115859654691824117..comments2023-10-24T11:36:02.392+00:00Comments on Crockatt and Powell Booksellers - blog: Do you get many orders?Mariehttp://www.blogger.com/profile/17940166741430047650noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-27813826.post-1158662627928457972006-09-19T10:43:00.000+00:002006-09-19T10:43:00.000+00:00Who is this strange creature they call anonymous? ...Who is this strange creature they call anonymous? <BR/><BR/>I do love it when people hide their identities while making snardy comments. It's so uplifting.Adamhttps://www.blogger.com/profile/15793050007954678178noreply@blogger.comtag:blogger.com,1999:blog-27813826.post-1158658725445049262006-09-19T09:38:00.000+00:002006-09-19T09:38:00.000+00:00Did the post mention anything about pig killers, M...Did the post mention anything about pig killers, Marie or just the words "Haynes" and "Car Manuals"?<BR/><BR/>No.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-27813826.post-1158657506206327772006-09-19T09:18:00.000+00:002006-09-19T09:18:00.000+00:00Oh, and while you're there Clive you were terribly...Oh, and while you're there Clive you were terribly unfair to my old bookshop on their fledgling blog. Something about a dock-side knee trembler? Really!<BR/><BR/>But someone should take them aside I feel and give them a few notes on proof-reading and editing. Just tighten things up a bit to make it slightly even remotely interesting. <BR/><BR/>Surely, if you're not really interested in having a blog then who the hell else will be?Adamhttps://www.blogger.com/profile/15793050007954678178noreply@blogger.comtag:blogger.com,1999:blog-27813826.post-1158654350307816892006-09-19T08:25:00.000+00:002006-09-19T08:25:00.000+00:00Yes Clive, I know who Haynes are and that they are...Yes Clive, I know who Haynes are and that they are a fairly substantial operation with wide ranging publications and that they supply Sutton (the book I was trying to get) which makes it all the more galling that I was expected to throw away £3.50 p&p.<BR/><BR/>I was expecting to pay postage and to get a discount of 20-25%. This meant the customer could get the book for what we paid for it. Not making any money but happy and returning customer. I can't afford to pay for good customer relations.<BR/><BR/>As for the trust issue? Well a simple call to the Yellow Pages would have established that Crockatt & Powell are indeed booksellers in Lower Marsh.Adamhttps://www.blogger.com/profile/15793050007954678178noreply@blogger.comtag:blogger.com,1999:blog-27813826.post-1158646371320333452006-09-19T06:12:00.000+00:002006-09-19T06:12:00.000+00:00In defence of a (local) publisher I would point ou...In defence of a (local) publisher I would point out that Haynes are far from a small publishing operation and also own the Sutton Publishing imprint. <BR/><BR/>As for charging postage this would, in my experience, be the norm with single book orders sourced direct from some publishers. <BR/><BR/>It is quite common for the public to ring up and pretend they are trade : hardly surprising since there are so many people listing books on the internet from their kitchen table. <BR/><BR/>The publisher has equal responsibility to meet their trading costs with small orders.<BR/><BR/>Just looking at it from the publisher's viewpoint : incidentally,I can source most titles via Bertram any-book-service, albeit sometimes with only a nominal discount. <BR/><BR/>It's tough out there : this Grumpy old bastard thinks that Haynes are fantastic - they did a Sutton reprint exclusively for my shop !!Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-27813826.post-1158620193878404792006-09-18T22:56:00.000+00:002006-09-18T22:56:00.000+00:00It wasn't a car manual. It was an obscure and, as...It wasn't a car manual. It was an obscure and, as it turns out, out of print book about pig killers. Does Waterstones Trafalgar Sqaure have those too?Mariehttps://www.blogger.com/profile/17940166741430047650noreply@blogger.comtag:blogger.com,1999:blog-27813826.post-1158616392526915452006-09-18T21:53:00.000+00:002006-09-18T21:53:00.000+00:00There's a Waterstones just over the bridge in Traf...There's a Waterstones just over the bridge in Trafalgar Square.<BR/><BR/>They have them.Anonymousnoreply@blogger.com