A lad with a very strong London accent phones us:
'Would you like to take part in a survey on the congestion charge for Transport for London?
'Yeah sure, why not'
'Which borough do you live in?'
'No, which borough do you live in?'
'Southwark is a borough'
'Is that in London?'
'Yes, South-walk is in London'
'Oh, SouthWalk, yeah. Ok are you between the ages of 16 and 29?'
'Is there anyone in the household who is?'
'This is a shop, it's a business, no there aren't'
'Okay. Sorry to bother you'
TfL, business as usual.
ps This is a blog of some considerable quality.