Just had our first negative customer in 6 months.
'You don't have many books for the size of the space do you'
'erm... we like it like that. Customers seem to respond to the light and space'
'ohh. When I worked in books there was more of them. Bye then'
'Bye to you too and f*** you very much!'
Atleast being the boss I can give people dirty looks and get away with it. (The first dirty look in 6 months might I hasten to add). Although I guess I need to be careful as every dirty look given only condemns me to the next circle of hell below. At this rate I'll be keeping Judas company in no time. Behave yourself, boy.